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Responds 24/7 like a human to everyday resident questions like lease, payment, and property details. Level pulls answers from your knowledge base, logs every interaction, and leaves staff free for higher-value work.
Prospects book tours in a single tap. Level syncs with your leasing calendar, sends confirmations and reminders, and follows up automatically, so no lead falls through the cracks.
Real-time triage diagnoses maintenance requests, prioritizes them, and routes jobs to the right vendor before the phone even stops ringing -- cutting out voicemail ping-pong and guesswork.
A personalized assistant that greets by name, recalls previous issues, & follows up until each case is resolved.
Hi Maya, I’m sorry to hear that! I see the current temperature at your location is 37 degrees. That’s definitely too cold to go without heat this evening.
It looks like this may be connected to the heating issue you reported last week. Thank you for flagging that. I’ve just created an emergency ticket for this issue and will be dispatching our preferred vendor Hailey Heating & Cooling.
I will send you a text update as soon as their technician is on route...
Stress free, Operator answers every phone call and message:
Automatically responding, handling, routing, and escalating everything from after-hour issues to property showings.
Calls, texts and message are automatically triaged, routed, and handled based on your custom documentation and workflow setups. Issue tickets sync with your existing software and thread in one view, with complete resident history and property context.
Transform your real estate company in just 30 days — see how other industry leaders use Level to drive new revenue, scale your team, increase CX satisfaction, and reduce overhead costs.
Baker Street is a third-party multi-family operator that utilizes software to create a high-touch property management operation.
Farro is the digital hospitality manager that pairs travelers with ready-to-live furnished homes and seamless, human-backed support.
221B is the smart leasing concierge that streamlines property rentals and on-demand showings, backed by responsive, human support.
Hand off the routine tasks and get out of the weeds. Operator takes care of the busy work with an audit trail, so you & your team can focus on what's most critical.
Set up unique playbooks, instructions & rules by site, building, user and more — from locational wayfinding to preferred vendor lists.
Operator is designed to easily integrate and enhance your current software stack. Free your data with no API keys, lock-ins, or data silos.
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Speaks the resident’s language, references local regs, and adjusts time zones automatically.
Answers grow smarter with every call, text, or email, surfacing property-specific policies and past fixes in milliseconds.
Trigger, route, and close tickets end-to-end—rent reminders, maintenance triage, vendor follow-ups.
Greets residents by name, recalls last tickets, and tailors replies to unit history and lease details.
Books showings, vendor visits, and callbacks directly on your calendar based on real-time availability.
Assigns work orders to the nearest qualified tech, notifies them, and tracks progress until completion.
Launches freeze alerts, storm prep, and HVAC checks the moment severe weather hits your area.
Manages phone, SMS, and email in one queue—maintaining full context as conversations hop channels.
Seamlessly hand live calls from the AI operator to your team—no dropped context, no repeating details.
Every conversation is automatically captured, transcribed, and indexed so you can search, audit, & iterate.
Run real-world call, SMS, and email simulations to stress-test workflows and fix gaps before tenants ever pick up the phone.
Handle every inbound call, text, and message from triaging issues to dispatching vendors, so your team can focus onsite on what's most important
Answers in seconds across phone, SMS, and email, deflecting FAQs and boosting satisfaction without adding headcount.
Generates work orders, schedules the right vendor, tracks completion, and closes the loop with residents... no clipboard chasing required.
Answer every guest inquiry, automates room-readiness, and resolves service requests before they hit the front desk so staff can focus on memorable stays, not manual triage.
24/7 chat and voice in any language, confirming reservations, pushing mobile keys, and upselling spa packages in a single thread.
Auto-assigns housekeeping turns, syncs with engineering for fixes, and restocks amenities the moment a guest checks out—flipping rooms faster and protecting RevPAR.
Greet every renter inquiry in seconds, prescreening for renter policies, booking showings, and qualifing leads straight into your CRM.
Answers across phone, SMS, and chat, handles rent & lease questions, and collects applications before competitors even reply.
Pulls your calendar, sends confirmations & access codes, and nudges prospects post-tour to drive faster lease-ups.
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